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  • MS CRM - Automatically sharing an entity

    This functionality is not supported by Microsoft CRM, to share an entity automatically you have a few options callouts or workflows. I've included some working code (inner workings mostly pasted from the sdk) for a postcreate callout which automatically shares an account, which should point you in...
    Posted to MS Dynamics CRM (Weblog) by Steve on 09-16-2008
  • MS Crm Callout, Calculation total incident / activity time

    This callout calculates how much time has been spent on activities within an incident. First thing I did was customise the incident entity to include an incident total time field which I made read only to protect the data. Now all we need is a callout to total up the total time of the incidents. I based...
    Posted to MS Dynamics CRM (Weblog) by Steve on 04-15-2008
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